Market Research

Trigger Alert: Stop Walking on Eggshells. (Or Don’t.)

Trigger Alert: Stop Walking on Eggshells. (Or Don’t.)

How the brands winning Gen Z loyalty treat emotional triggers as design inputs — not landmines. Here's something most marketers know but rarely say out loud: the same campaign that makes one customer feel seen will make another feel gutted. Valentine's Day emails that...

Make Them Laugh, Make Them Cry (But Make Sure They Remember You)

Make Them Laugh, Make Them Cry (But Make Sure They Remember You)

What This Sunday's $7M Super Bowl Ads Reveal About Your Brand Every February, brands now spend around $7–8 million for 30 seconds of airtime. Most treat it as a gamble. Smart strategists treat it as the world's largest live experiment in emotional marketing. What...

Joy Shared is Joy Multiplied: The ROI Of Collective Experiences

Joy Shared is Joy Multiplied: The ROI Of Collective Experiences

I was one of those 1.1 million people. On New Year's Eve 2025, I sat in a packed theater watching the Stranger Things finale. I was clapping during the big reveals, gasping at the scary parts, and shouting at the screen during the final battle. And yes, shedding tears...

The Curation Correction: How Brands Turn Overload into Calm

The Curation Correction: How Brands Turn Overload into Calm

For two decades, most business advice about the paradox of choice has pointed in one direction: offer less. The famous jam study showed 24 varieties = 3% conversion, 6 varieties = 30% conversion. The lesson seemed clear. Trader Joe's built an empire on 4,000 SKUs...

When Joy Needs Reclaiming: Fitness Brands Confront What They Built

When Joy Needs Reclaiming: Fitness Brands Confront What They Built

The thing that's supposed to make us feel better has been making people feel worse. Fitness is one of the most reliable mood-regulation tools we have. The research is unambiguous: movement lifts mental state, reduces anxiety, generates energy, and creates a sense of...

Why your customers are scheduling playdates (and paying for it)

Why your customers are scheduling playdates (and paying for it)

Something interesting is happening in cities across the country - and the world. On Wednesday nights, strangers are meeting for dinner. Thousands of adults are waking up at 6 AM to dance sober before work. People are gathering in libraries and cafes to read silently...

When Better Features Stop Winning, Feelings Take Over

When Better Features Stop Winning, Feelings Take Over

CES 2026 and the Rise of Joyful Design Here's the shift CES 2026 made impossible to ignore: when products stop competing on features, they start competing on feelings. I've seen this pattern play out across industries for 25 years. When functional differentiation...

Diet Trends: Menopause and Perimenopause, According to Reddit

Diet Trends: Menopause and Perimenopause, According to Reddit

Diet trends affect F&B companies, but understanding the root causes and needs for the shift is an opportunity for any company targeting a specific demographic. And in the case of wellness and Gen X and millennials, who grew up proactive about their health and are...

Pin It on Pinterest